Everything you need to know before you drop off.
It's simple. Just reach out through our contact page or by phone to schedule a drop-off time. We'll confirm a time and send you our West Jordan address. Drop your knives off, and we'll have them sharpened and ready for pick-up within 48 hours. When they're done, you come back and grab them. That's the whole process.
Most orders are ready within 48 hours of drop-off. If you have a large batch or something that needs extra attention (like chip repair), we'll let you know upfront if it might take a little longer. We'll never leave you guessing.
A quick rinse and dry is appreciated, but don't stress about it. Just make sure your knives are reasonably clean — no heavy food residue or grease. We'll handle everything else.
Yes. We sharpen serrated knives — bread knives, steak knives, and similar blades. Serrated sharpening takes a bit more time and care, which is why it's priced slightly higher than a standard straight edge. See our pricing page for details.
We can handle chip and tip repair as an add-on service. The cost depends on how much damage there is, but typically runs $5–$8 on top of the standard sharpening price. We'll take a look when you drop it off and let you know the exact cost before we do any work — no surprises.
The easiest way is through our contact page. Fill out the short form with your name, phone number, and a brief message about what you're bringing in. You can also call or text us directly. We'll get back to you within 24 hours to confirm a time and send you our address.
A few simple habits go a long way. Use a honing rod (or a leather strop for finer knives) regularly to realign the edge — this isn't the same as sharpening, but it keeps your knife performing well between visits. Always cut on wood or plastic cutting boards, never glass or ceramic. Hand-wash and dry your knives rather than putting them in the dishwasher. And store them in a block, on a magnetic strip, or with blade guards — not loose in a drawer.
The one type we can't sharpen is ceramic knives. Ceramic blades require diamond tooling and a different process entirely, so we're not set up for those. We focus on kitchen knives and outdoor knives — chef's knives, paring knives, serrated blades, hunting knives, pocket knives, and Japanese knives. If you're not sure whether yours qualifies, just ask.
Yes! We offer pick-up and delivery anywhere in Salt Lake County for a flat $20 fee. We'll come grab your knives, sharpen them, and bring them back — no trip required on your end. Prefer to save the fee? You're always welcome to drop off and pick up at our West Jordan location for free. Just let us know which you'd like when you schedule.
Still have a question? Send us a message — we're happy to help.